In the annals of most significant moments in Atlanta’s sports history, Jan. 5, 1994, probably does not register. However, on that day, Roller Hockey International announced a new expansion team would be coming to Atlanta.
There are lessons to take from every situation, and that includes the difficult ones, not just the good ones. People also mistake people in positions of power as leaders. They can be and sometimes are, but someone with a title is not necessarily a leader.
What happened to customer service? Is it so difficult for people today to pretend they have even the slightest level of competence? I am not talking long-term capability; just enough so they can do what they say.