ORLANDO, Fla. — Clear and constant communication is imperative when it comes to merging parking and transit systems at higher education institutions, the president of Passio Technologies told attendees at a regional trade show.
“It’s a bit of an understatement to say merging two departments at a university is no easy task. But, it’s no easy task,” said Mitch Skyer, president of Passio. “For many, it’s easier to focus on the potential pitfalls. But, the key for any institution going through this type of merger is to open communication channels with all parties involved.
“Clear communications and compassion for everyone involved can help limit uncertainty and rumors from developing,” Skyer added. “But, perhaps more than any other benefit, this builds advocates who will champion for the change.”
Skyer and representatives from Augusta University, formerly Georgia Regents University, and Timothy Haahs & Associates co-presented “Change is Good – You Go First!” at the 2016 NACAS South Annual Conference in Orlando, Fla. Skyer co-presented alongside David Santa Ana, parking and transportation director at Augusta University; Karl Munschy, director of auxiliary administration at Augusta University; and Mike Martindill, vice president of Timothy Haahs & Associates.
Passio and Timothy Haahs & Associates partnered to counsel Medical College of Georgia and Augusta State University during their recent merger to create what is now Augusta University, formerly named Georgia Regents University.
“Even when they’re in the same institution, different departments often have great differences when it comes to technology, culture, resources, management style and administrative policies,” Martindill said. “The key is to focus on how the merger will improve the department for all involved.
“Sometimes it’s hard to see the proverbial forest for the trees,” Martindill added. “That’s why it’s so important to relay the larger strategy at play. Doing so will set up a culture for success for years to come.”
For more information, visit passiotech.com.